Last Updated: June 14, 2026
Types of Information We Collect
We collect the following categories of personal information when you use this website:
Information You Provide Voluntarily:
- Identity and Contact Information: Full name, billing address, shipping address, email address, and phone number.
- Payment Information: Credit or debit card number, card expiration date, CVV code (which is not stored), or PayPal account email address.
- Order Information: Products purchased, order date, order value, and any notes or instructions you provide.
- Communications: Any information you provide when you contact us by email, phone, or through any contact form on the website.
Information Collected Automatically:
- Device and Browser Information: IP address, browser type and version, operating system, device type, and screen resolution.
- Usage Information: Pages viewed, time spent on each page, links clicked, search queries entered, and the website you visited before arriving at our site.
- Cookies and Similar Technologies: We use cookies to remember your preferences, track your shopping cart, and analyze site traffic. You can control cookies through your browser settings.
How We Use Your Information
We use the information we collect for the following business purposes:
Order Processing and Fulfillment:
- To process payments and complete transactions
- To ship products to the address you provide
- To send order confirmations, shipping confirmations, and tracking information
- To manage returns and refunds
Customer Service:
- To respond to your inquiries, complaints, or return requests
- To verify your identity when you contact us
- To notify you of any issues with your order
Website Improvement:
- To analyze how customers use our website and identify areas for improvement
- To troubleshoot technical issues and prevent fraud
- To customize your browsing experience
Marketing Communications:
- To send you promotional emails, but only if you have explicitly opted in to receive them
- To manage your opt-out requests
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We share your information only in the following limited circumstances:
Service Providers: We share necessary information with third-party companies that perform services on our behalf, including:
- Payment processors (credit card gateways and PayPal) to authorize and complete transactions
- Shipping carriers (USPS, UPS, FedEx) to deliver your order
- Email service providers to send transactional and marketing emails
- Fraud detection services to protect against unauthorized transactions
These service providers are contractually obligated to use your information only for the purposes we specify and to keep it secure.
Legal Compliance: We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or other valid legal process. We may also disclose information to law enforcement if we believe it is necessary to investigate or prevent fraud, illegal activity, or threats to public safety.
Business Transfers: In the event that the website or its assets are sold or transferred to another entity, your information may be transferred as part of that transaction. You will be notified of any such change.
Your Privacy Rights
Depending on your state of residence, you may have the following rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Correction: You may request that we correct inaccurate or incomplete information.
- Right to Deletion: You may request that we delete your personal information, subject to certain exceptions (such as retaining information for legal compliance or fraud prevention).
- Right to Opt Out: You may opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in any promotional email.
To exercise any of these rights, please contact us at info@dfynesshop.sbs. We will respond to verified requests within 30 days.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for 7 years to comply with tax and accounting requirements.
Data Security
We implement reasonable security measures to protect your information, including:
- SSL (Secure Socket Layer) encryption for all payment transactions
- Restricted access to personal information on a need-to-know basis
- Regular security scans and updates
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Cookies
Cookies are small text files stored on your device when you visit a website. We use the following types of cookies:
- Essential Cookies: Required for basic website functions, such as adding items to your cart and completing checkout.
- Analytics Cookies: Used to collect anonymous data about how visitors use our site (e.g., Google Analytics).
- Preference Cookies: Remember your preferences, such as currency or language settings.
You can manage or disable cookies through your browser settings. However, disabling essential cookies may prevent you from completing a purchase.
Children’s Privacy
This website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that a child under 13 has provided us with personal information, please contact us immediately so that we can delete it.
California Privacy Rights
If you are a California resident, California law provides you with additional rights regarding your personal information, including the right to request information about how we share your data with third parties for direct marketing purposes. We do not share your information with third parties for their direct marketing purposes. For more information about your California privacy rights, please contact us at info@dfynesshop.sbs.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we make changes, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page regularly to stay informed about how we protect your information.